Hello, i am jasmine ng. I booked a flight to incheon korea with my old passport and now i’ve changed my passport. How do i update the flight details and would it affect my flight? Please return to me asap because i’ve emailed this issue to your customer support email a few months back and no one have gotten back to me since then. If there’s any additional charges involved, i’ll bill it to your company accordingly. I am departing on the 20th may and that would be very soon. My email is [protected]@gmail.com and my personal number is +[protected]. I hope to hear from you soon and i am extremely disappointed in your customer service.
Regards,
Jasmine ng
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Aug 12, 2021
Complaint marked as Resolved
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2021
Via.com / Flightraja Travels Customer Care's response Kindly share your booking reference id
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