[Resolved] Via.com / Flightraja Travels — ppk e3 cancelled

Khanimdad2931@gmail.com

Mar 24, 2020

Address: Nagra, 841442

I got msg suddenly that pPKC3E is cancelled due to covid. U can refund ur money to via. Com. I to many try to contact but they didn't not respond. Again angain me try it's great problem. They didn't respond. So it's my humbly request and claim that I need refund. Because it's not my fault ok.. So plz refund bcz belongs to poor family. It's great money for us. Thanx

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May 9, 2020

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Mar 24, 2020

Updated by Khanimdad2931@gmail.com When our sevice got refund.. Suddenly indigo PPKC3E is cancelled and got msg that ur has got refund.. But I dii got any msg from via. com.

Mar 24, 2020

Updated by Khanimdad2931@gmail.com When our sevice got refund.. Suddenly indigo PPKC3E is cancelled and got msg that ur has got refund.. But I dii got any msg from via. com.

Verified Support

Apr 08, 2020

Via.com / Flightraja Travels Customer Care's response Dear Guest

We would like to inform you that the Via Booking Reference Number FMNLF3B1TXPII has been queued for the cancellation. We will cross verify with the airline and process the refund accordingly.We appreciate your patience and support.

Cancellation Reference number - CRN09KU1HXX / CRN09KU1IGZ

Kindly note you may experience some delay in refund as we are facing high volume due to the current situation.

Kindly note the refund amount shall be at the airline's discretion.

Sincerely

Sushma C
www.Via.com