Via.com / Flightraja Travels — Refund amount for flight cancellation due to covid -19

Hi team,

I have done my flight booking twice from delhi to hyderabad on below mentioned dates. Flights got cancelled due to covid-19. When i contacted indigo airline for refund they told money was refunded to raja travels

My tickets details-

1st booking - 24th march 20 (Indigo 6e 601 pnr/booking ref.: vwpjhk)
2nd booking - 16th april 20 (Indigo 6e 921 pnr/booking ref.: bjlfsw)

I have also attached indigo airlines cancelletion money refund mail. Refund my amount immediately. It's been 3 months i am not getting any response to my emails and no one from customer care picks the calls
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Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2021
Via.com / Flightraja Travels Customer Care's response
The refund is processed to the same mode of payment
Kindly check with the concerned bank.

FMNAA3BUA2RHF ---1. 24/03 12:11 - XXXX-XXXX-XXXX-9290 - Charge - Amount: 5716 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 22/07 14:39 - XXXX-XXXX-XXXX-9290 - Refund - Amount: 5496 - Transaction id: [protected] - Transaction Successful(CAPTURED)

FMNAA3C0CY2HN ---1. 22/07 14:42 - XXXX-XXXX-XXXX-9290 - Refund - Amount: 5476 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 12/04 17:36 - XXXX-XXXX-XXXX-9290 - Charge - Amount: 5746 - Transaction id: [protected] - Transaction Successful(CAPTURED)
 
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