Via.com / Flightraja Travels — Refund amount not received even after 10 reminder emails

papai.sadhukhan

from Powai, Maharashtra

Nov 28, 2020

Address: Bangalore

Website: in.via.com

Refund amount has not been received yet after passes of more than 4 months.

My booking id is FMNAA3AZBWMM2

Not getting responses from Via.com after 10 reminder emails and 12 phone calls.

Was this information helpful?

No (0)

Yes (0)

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Related Via.com / Flightraja Travels reviews

View all 488 Via.com / Flightraja Travels Reviews

Comments

Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 23, 2021

Verified Support

The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 24/02 20:35 - XXXX-XXXX-XXXX-6002 - Capture - Amount: 8928 - Transaction id: [protected] - Transaction Successful(SALE - APPROVED - )
2. 01/11 11:35 - XXXX-XXXX-XXXX-6002 - Refund - Amount: 8138 - Transaction id: - Transaction Failed(REFUND FAILED)
3. 13/01 14:33 - XXXX-XXXX-XXXX-6002 - Refund - Amount: 8388 - Transaction id: - Transaction Failed(REFUND FAILED)
4. 13/01 14:41 - XXXX-XXXX-XXXX-6002 - Refund - Amount: 8388 - Transaction id: - Transaction Failed(REFUND FAILED)
5. 18/02 12:05 - XXXX-XXXX-XXXX-6002 - Refund - Amount: 8388 - Transaction id: [protected] - Transaction Successful(REFUND SUCCESS)