[Resolved] Via.com / Flightraja Travels — refund for cancelled. flight

[Resolved] Via.com / Flightraja Travels — refund for cancelled. flight

R rose zacharias from Mumbai, Maharashtra Apr 17, 2019

I had booked flight from bangalore to cochin on 28 apr 2019.'the airlines have cancelled the said flight and they have initiated the refund to via.com on 12 april itself. However i have not recieved refund from your side. It is highly objectionable that even after one week the amount is pending from your side. Kindly look into the matter and provide me with the escalation matrix inorder to take up the matter Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 25, 2021 Via.com / Flightraja Travels Customer Care's response Kindly share your via booking reference id
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Comments

supervisor

Apr 17, 2019

To the author,
Nobody has a duty to reply on anonymous complaint, or on an indefinite complaint, or on complaint without the evidences.

The passenger must escalate the matter by himself or by herself, if he or she wants so.

If the passenger does not know the complaining procedure, such passenger has 2 options
1. To hire the professional
or
2. To forget about complaining.

Regards.

sr manager for ICAO / IATA irregulation matters
Aryan engineers ltd.
requests for legal assistnce can be submitted along with documents to e--mail:
aryan @ vivaldi.net