[Resolved]  Via.com / Flightraja Travels — refund for the flight not take off

Sir
I have booked two tickets from chennai to jorhat for 21st april 2020 and being the shutdown problem we are not able to fly. For the last one week i have been trying to get in touch with you but cannot get you. Please do the needful to ensure the refund of the money for the following tickets. Details are as follows:-

1. Flight no: 6e-987 from chennai to kolkata and f. No: 6e-207 from kolkata to jorhat – pnr : gw5j8u
3 passengers

2. Flight no: 6e-987 from chennai to kolkata and f. No: 6e-207 from kolkata to jorhat – pnr : ek353d
9 passengers

This is discouraging to see that no one helps and neither you take the phone calls. Please direct me what to do.

Wishes
Caesar
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Aug 6, 2021
Complaint marked as Resolved 
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2021
Via.com / Flightraja Travels Customer Care's response
The refund is processed to the same mode of payment
Kindly check with the concerned bank.

FMNAA3A20J8UD ----2. 31/08 00:17 - XXXX-XXXX-XXXX-6753 - Refund - Amount: 511 - Transaction id: [protected] - Transaction Successful(REFUND SUCCESS)
3. 31/08 00:17 - XXXX-XXXX-XXXX-6753 - Refund - Amount: 3433 - Transaction id: [protected] - Transaction Successful(REFUND SUCCESS)

FMNAA3A1ZJ9FY ---1. 23/01 19:36 - XXXX-XXXX-XXXX-6753 - Capture - Amount: 43062 - Transaction id: [protected] - Transaction Successful(SALE - APPROVED - )
2. 22/09 12:50 - XXXX-XXXX-XXXX-6753 - Refund - Amount: 7200 - Transaction id: [protected] - Transaction Successful(REFUND SUCCESS)
 
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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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