Via.com / Flightraja Travels — Refund not received even after 43 days

Via.com / Flightraja Travels — Refund not received even after 43 days

K Kamal majethia Jul 13, 2020

Although indigo airlines has cancelled the flight and have returned the amount back to the travel agent I.e via.com but still I haven't received it yet. I tried number of times to their customer support but nobody is picking. I sent them email and tried to talk the via.com dottie as well but still no response +3 photos Was this information helpful? No (0) Yes (0)
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 24, 2021

Verified Support

The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 31/12 10:04 - XXXX-XXXX-XXXX-2742 - Charge - Amount: 14095 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 19/07 23:40 - XXXX-XXXX-XXXX-2742 - Refund - Amount: 13285 - Transaction id: [protected] - Transaction Successful(CAPTURED)