Via.com / Flightraja Travels — refund of indigo flight cancelled during lock down period

Via.com / Flightraja Travels — refund of indigo flight cancelled during lock down period

B boyinasrao Jul 14, 2020

I was booked a flight ticket through via.com pnr is jh51rc in month of april, due to lock down the indigo flight was cancelled. I called the indigo airlines regarding refund, but they said refunded to via.com booking agency. Till now they are not refunded the money and not responding. Please help me in this regard. +1 photos Was this information helpful? No (0) Yes (0)
Via.com / Flightraja Travels customer support has been notified about the posted complaint. Aug 01, 2020 Updated by boyinasrao Please provide the contact number, till now no call from this travels
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Kowar

Jul 19, 2020

Via.com I tried calling but not responsible

Via.com / Flightraja Travels Customer Care

from Noida, Uttar Pradesh

Mar 24, 2021

Verified Support

The refund is processed to the same mode of payment
Kindly check with the concerned bank.

1. 05/04 19:52 - XXXX-XXXX-XXXX-9338 - Charge - Amount: 2623 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 29/08 15:47 - XXXX-XXXX-XXXX-9338 - Refund - Amount: 2403 - Transaction id: [protected] - Transaction Successful(CAPTURED)