Via.com / Flightraja Travels — Refund of my Booking

I have been contacting via.com since 28th march, nobody is responding.
My flight has been cancelled by airline due to covid-19 outbreak, i have claimed for refund. Kindly help to get my refund. I have attached my print shot.
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Via.com / Flightraja Travels customer support has been notified about the posted complaint.
 
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The refund is processed to the same mode of payment
Kindly check with the concerned bank.
1. 20/03 19:05 - XXXX-XXXX-XXXX-2872 - Charge - Amount: 13225 - Transaction id: [protected] - Transaction Successful(CAPTURED)
2. 28/07 10:59 - XXXX-XXXX-XXXX-2872 - Refund - Amount: 6034 - Transaction id: [protected] - Transaction Successful(CAPTURED)
3. 28/07 10:58 - XXXX-XXXX-XXXX-2872 - Refund - Amount: 6381 - Transaction id: [protected] - Transaction Successful(CAPTURED)

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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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