Via.com / Flightraja Travels — refund of my cancelled ticket.

Address: Bangalore, Karnataka, 560045

Website: via.com

I have booked a flight through via.com/ flight raja travels on 12th sep-18 with the booking reference no. Fmnae1018l8cww flydubai flight for 16-sep-18 from hyderabad to dubai. On the same day (12-sep-18) i have cancelled my ticket and informed their team via email. Upon their confirmation i have requested for refund and via.com has made false promises since then and until now has not refunded any amount. I'm extremely shocked at their approach of deceiving me and not refunding my amount.
The refund amount is aed 1, 020 and approximately inr 20, 000

Appreciate if you can look into this and help me with the refund at the earliest.

Bhasker prasad.
[protected].