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Via.com / Flightraja Travels

[Resolved]  Via.com / Flightraja Travels — refund process

Website: hk.via.com

They emailed me that the airline canceled the flight due to operation and asked if i want to reschedule or cancel
I cancel the ticket with a fee of hkd 150.00 and they told me it will take around 30 days to process
It has been 1month, i emailed them and they said it could take up to 6months and will help me push the airline to process the refund
It has been 1 year!! And still nothing is processed!

Ref: fmnhk1003vnr3
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Mar 4, 2019
Complaint marked as Resolved 
they refunded me today
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
 
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    Via.com / Flightraja Travels Phone
    +91 80 6781 8181
    +91 80 4043 3000 [Corp Office]
    Via.com / Flightraja Travels Address
    Magnolia, Block B, Level 4, Manyata Embassy Business Park, Outer Ring Road, Nagwara, Bangalore, Karnataka, India - 560045
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