Via.com / Flightraja Travels — requesting for refund

Via.com / Flightraja Travels — requesting for refund

K K A Bhat Jun 27, 2020

I have booked the tickets on april1 and april 8. It got cancelled due to covid 19. I have been trying to contact for the past 3 months. Neither they are picking the calls or replying the emails. Indigo flight has given either credit shell can be used or refund. And it is applicable till 1 year. And that too we should take it through travel agent only. And this travel agent is not picking the calls or repling emails for the past 3 months. What is the point of giving time till 1 year. Please reply to the email - [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Via.com / Flightraja Travels customer support has been notified about the posted complaint.
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Comments

K A Bhat

Jul 7, 2020

Please reply to the Emails and and cancell all the fight tickets and initaite full refund. And i have already sent PNR and booking reference details in the Email. I dont know why you peoply delay the process inspite of sending the details. Please do the needful as soon as possible

K A Bhat

Jul 10, 2020

Still I dint get any response from via. Com. Follwed up emailany times
Attached pnr and booking reference to cancel all the flight tickets and initiate full refund

K A Bhat

Jul 27, 2020

Still I don't get any response for the emails neither refund. I am waiting for the past 4 months. I have attached the pnr and booking reference to cancelled the tickets and initiate full refund

Via.com / Flightraja Travels Customer Care's response, Mar 24, 2021

Verified Support

Kindly share your via booking reference id or your email id to assist you better.