[Resolved] Via.com / Flightraja Travels — via.com not refunded for cancelled flights but the airlines refunded fully to via.com

[Resolved] Via.com / Flightraja Travels — via.com not refunded for cancelled flights but the airlines refunded fully to via.com

K kaliyv from Chennai, Tamil Nadu Sep 8, 2020

I booked a flight ticket for round trip of chennai to bangalore and bangalore to chennai on 13/03/2020 through via.com. Flights are cancelled due to corona spread, i contacted indigo air air line customer care, they replied full refund is issued to via.com, but the via.com keeping my money without any reason and not attending any phone calls or not responding to any emails, the airline refunded full amount without any deduction please refund my money as per your ticket amount of rs 4593. Booking id : fmnla3bi6watl Booked on : 13 mar 2020 08:10 am Airline pnr Cerp7f Was this information helpful? No (0) Yes (0)
Nov 3, 2022 Complaint marked as Resolved they returne my money back Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 23, 2021 Via.com / Flightraja Travels Customer Care's response The refund for indigo is processed to the same mode of payment Kindly check with the concerned bank. 1. 13/03 08:10 - XXXX-XXXX-XXXX-3009 - Charge - Amount: 7398 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 27/09 19:44 - XXXX-XXXX-XXXX-3009 - Refund - Amount: 2964 - Transaction id: [protected] - Transaction Successful(CAPTURED) Spicejet is under credit shell and it takes time to refund it . Aug 04, 2021 Updated by kaliyv Spice jet still did not refund the amount
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