[Resolved] Via.com / Flightraja Travels — Via.com Refund not received so far | |||
I have booked through Via.com vide Booking ID: FMNAA3DSMIQ4F on 22 Oct 2020 Indigo flights Vadodara-Bhubneswar-Vadodara. Indigo informed on 19 Nov 2020 that the flights are cancelled due to Covid-19 restrictions and full refund of Rs. 22, 416/- was sent to Via.com. I have informed Via.com about these cancellations through several emails and tried to contact their customer care. Neither Via.com has replied to my emails nor any customer care Executive picked up the phone. Please held me in getting the refund very urgently. Ajay Menon Mobile: [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Via.com / Flightraja Travels customer support has been notified about the posted complaint. Verified Support Mar 23, 2021 Via.com / Flightraja Travels Customer Care's response The refund is processed to the same mode of paymentKindly check with the concerned bank. 1. 22/10 14:55 - XXXX-XXXX-XXXX-2213 - Charge - Amount: 22836 - Transaction id: [protected] - Transaction Successful(CAPTURED) 2. 14/12 16:26 - XXXX-XXXX-XXXX-2213 - Refund - Amount: 4800 - Transaction id: [protected] - Transaction Successful(CAPTURED) 3. 14/12 16:23 - XXXX-XXXX-XXXX-2213 - Refund - Amount: 3190 - Transaction id: [protected] - Transaction Successful(CAPTURED) 4. 14/12 16:24 - XXXX-XXXX-XXXX-2213 - Refund - Amount: 5620 - Transaction id: [protected] - Transaction Successful(CAPTURED) 5. 14/12 16:24 - XXXX-XXXX-XXXX-2213 - Refund - Amount: 8406 - Transaction id: [protected] - Transaction Successful(CAPTURED) | |||
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