[Resolved] Via.com / Flightraja Travels — Wrong commitment, unethical behaviour, money not refunded

Bidhan Bandhu

from Gurgaon, Haryana

Nov 15, 2016

Address: New Delhi, Delhi, 110092

I have booked a sleeper bus from Delhi to Allahabad, but at the time boarding bus owner told me there is no such sleeper bus is available so you have to go by 2/2 seating and the behavior of the bus owner is very rude.
At the time of booking pickup point is Akshardham at 7.30 pm on Fri, 28 Oct 2016 and drop Allahabad at 6am Sat, 29 Oct 2016. But bus reached Akshardham at 11 pm and reached Allahabad on 1pm because of this I missed my train from Allahabad to Patna at 9.40am.
My Via bus booking No.FMN1W8ZNB52
Date of Journey : Fri, 28 Oct 2016

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Jan 5, 2017

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Via.com / Flightraja Travels Customer Care's response Dear Bidhan,

We deeply regret for the inconvenience caused to you. We have forwarded the issue to the concerned team. They will get back to you at the earliest possible.

Thanks,
Via Care