[Resolved] Via.com — Fraud in cancellation charges

Vishal Kungwani

from Gagret, Himachal Pradesh

Jul 26, 2016

Address: 560100

Website: www.via.com

I booked flight tickets from bangalore to jamnagar round trip from 7th sept-18th sept 2016 through via.com app. My booking id is fmn1r9mks4r. Total charge for my trip was 7998 rs, now the customer care executive is saying that if i cancel my ticket then the amount would be 8800, which means that i have to pay 802 rs extra to cancel my ticket, this means that i won't get a single rs plus i have to pay extra amount if i have to cancel my ticket, via.com do you think it's fair?? You guys are fraud and i feel like cheated, i will never book tickets through via.com again

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Dec 30, 2016

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Via.com / Flightraja Travels Customer Care's response Dear Vishal,

We have forwarded your issue to the concerned team. They will get back to you at the earliest possible.

Thanks,
Via Care

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Comments

Bkd12345

from Indapur, Maharashtra

Sep 15, 2016

Never you via.com for any flight booking. They take your money instantly and while return they don't know the process. Pathetic experience, please don't do mistake which I have done. Even after one month everyday they tell different story even they are can't provide transaction id. It's better to you old and reliable sites like Goibibo or Yatra.