[Resolved] Via.com — Fraud on hotel booking

rajbsp

from Mumbai, Maharashtra

May 18, 2016

Address: Bangalore, Karnataka

Website: in.via.com

Dear sir,
We had booked hotel at gulmarg thru website via.com booking id:
Fmn1p1oyhlz on[protected] for the date of[protected]. At the time of booking they were showing the option to use summersale code to get the discount on booking, i had seen the discount of rs. 6500 but when i made payment thru net banking they deducted complete amount (Without discount of rs. 6500/-) when i given a compliant over mail they are refuse to accept.
My humble request to all persons not to book from via.com, they are fraud, cheater you will be in great trouble
Regards

Rajiv kumar
Mob: [protected]

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Jul 24, 2016

Complaint marked as Resolved

Via.com / Flightraja Travels customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2016

Via.com / Flightraja Travels Customer Care's response Dear Rajiv, We are really sorry for the inconvenience. We have forwarded your issue to the concerned team. They will reach you at the earliest possible. Thanks, Via Care

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Comments

devbratakumar

from Mumbai, Maharashtra

May 19, 2016

I booked a round trip ticket, till entering of Card Information, it was showing total price Rs. 8356, but final payment they deducted Rs. 9046. Very cheating and Fraud oriented behavior by website. If it was so, why company not displaying correct amount while customer enter card information.