Vibecrafts — About Return and refund

"I have ordered a painting from Vibecrafts and delivered it on 27 Oct. 23. The painting is actually broken. Please return the painting and refund the amount paid." This mail actually written on 28th Oct. 23 and many times reminded but Vibe Crafts did not responded. They are not bothered about customer grievances. Please make them responsive to customer complaint.
Order ID: ODVC24290209
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