| Address: I-Block, Sector-9, Noida,201301 | | Website: vibecrafts.com |
I have ordered a canvas painting online for Jesus through this site of 2400₹. After delivery in January ending around, I got to know that the top crown of Jesus and the legs are cut in the painting for that dimension.
I have registered a complaint immediately and a feedback for this query and ask for a correct painting or refund amount. Bad thing is they are not publishing negative reviews for their products, i have tried multiple times. Now when we are in printing business, It’s a common sense that nothing to be cut while printing, need to adjust the dimensions always whatever is required in that.. they took nearly 2 months just to hear my response and understanding of the matter through emails and whatsapp. No one from their customer care team is calling back. Seriously pathetic service.
Even after 2.5 months they are reducing 300₹ and agreed to refund only 2000₹ just because I have returned that product due to quality issues. I am not able to understand if they have quality issues, why customer have to pay for.!!! For similar products sold in other websites are ensuring full refund even i[censored] don’t like the product. !! And these guys are looting customers. Even today also, after so much argument, They are still not ready to refund my full amount or the correct product I have requested. They said if customers don’t like their product quality and return it, our policy is to deduct 15% of amount. That’s unacceptable. Was this information helpful? | 
