| Address: Plot no 33 narsimha nagar layout s f3 and 4, srivari nilayam thotapalem, 535002 |
Sir
My name is Gowtham Kumar. I purchase a videocon 1.5 Ton 5 Star AC. I raised a complaint regarding a problem in my AC. The Complaint Number is VIJ [protected] on 19 April 2019. Your executive named Srinivasa of SVC Point Vizianagaram Mob No [protected] attended the case on 23 April 2019 and said there is a problem in the compressor and that will be replaced by the videocon company also he asked me 400 as advance to raise a complaint with the company. I paid that amount. Your executive gave me his visiting card entering the received amount 400 eith his initial.Then after I am trying to reach him but stating different problems he is avoiding me till date. It is nearly two months I raised the complaint and my children are very small in their age elder is 2.5 years old and younger is 1 year old.
I consider this as huge irresponsible attitude towards your clients as the whole summer we resided without AC.
In case if you feel this complaint is not your problem them kindly provide me the consent mail address to reach with my complaint.
Thanking you
Yours Sincerely
Gowtham Kumar
Was this information helpful? | 
Post your Comment