| Address: VIP Industries Ltd 5th Floor, DGP House, 88-C, Old Prabhadevi Road, Mumbai – 400025 | | Website: www.capresebags.com |
On 2-Nov-2020, I ordered online one Caprese bag (Melanie Tote Medium Navy) worth Rs 3299/-.
I did the online transaction through Citibank for which the amount also got deducted and I confirmed from Citibank that it was successful.
I still haven't received any Order confirmation number from Caprese/VIPbags. By when can I have the Order number so that I can track it?
Calling the customer care and writing to "[protected]@vipbags.com" is not helping as they give standard answer we will get back to you.
This isn't expected from the reputed company like VIP Bags who is not bothered to follow up when the customer has paid the money but still not received order confirmation.
Was this information helpful? | 
Post your Comment