Vip Bags — Regarding service issue or exchange

Address: VIP bags (world wide)
Website: Vipbags.in

I have 5 years warranty of my vip trolley ...but as I raised a ticket online... firstly the vip store came from there side to do service is totally closed ..so I went to bigbazar vip store ... because it's has world wide warranty ...what happened there is they didn't change the wheels which is not functioning well..and even they are not exchanging my trolley bag...which they promise while purchasing i[censored] will have any problem regarding wheels or body of bag ..we will directly change it...
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