I bought aristocrat bags from India and when I bought they gave me warranty card and said, if there will be any problem with bags, we will be able to get replacement of bags outside India.
Recently, I contacted support team, and mentioned my problem that my bags are not rolling properly. And they said, they will send replacement at Indian address and toolkit at International address.
and said, fix bags ourself.
But as per previous instruction, the company support International service and now they said, they cannot send replacement outside India. which is wrong.
And today itself, they said, they cannot send replacement, they can only send toolkit at current address to fix bags myself.
what is this? If they are not able to provide international warranty then why they mentioned about the warranty card?
why their dealer say, the company will support internationally warrenty?
My bags are not rolling, how can I take them to India?
what about replacement?
Worst service, fake warrenty!
Never buy from these compnay. Buy from the place where they actually support based on their words.
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