Vishal Mega Mart — Cups @ saucers

Address: Deoria, Uttar Pradesh, 263153

Website: vishal mega mart

I had visited to vishal mega mart in rudrapur uttarakhand store where i found the pathetic service and response from your staff people where they taught me the rules and regulations before buying the product from them but my question is what you guys are responsible of taking the customer services and its perspective
Last saturday i bought one set of cups and saucer from vishal mega mart store which my family found out not suitable because of its size but at the time of exchanging it they found out a cups which is slightly chipped from the top of the cup so they said they can't do anything and said you must check it before buying the product from us. The question is why did they not tell me or checked my product at the time of checking my invoice and releasing me from the store.
Request you to replace asap and allow me to take the services from you ahead