| Address: Ludhiana, Punjab |
Sir/Madam,
I am constrained to point out that on 16th Aug 2014 we have purchased kids garments for Rs.2000/- approx from Vishal Mega Mart Ferozepur Road Ludhiana in the late hours at about 9.00 pm. When we saw at these at our home we found that the size of some clothes were not proper as we requires.Next day We went there and requested them to exchange the some trousers and give us of big size for the same amount and the same type trouser say size 24" instead of 22"of the same prize. We are very old customer and am Manager of State Bank of India. We have purchased more than RS.8000/- and other item a few days ago. But They refused to do so then we contacted Mr.Yoges, Head supervisors but he is so non co-operative person that I can't explain. He has evasive attitude and is making fool the valuable customers. Such type of employee who has lack of knowledge and does watch the interest of his institute should be expelled from such type important & decision taking job. These persons have little job knowledge and harasses their customers He told us that their system does not accept the Discounted items whereas he was accepting the returned items of some customers and was refusing the other.We therefore request to instruct him to exchange our clothes with some other trousers of same type and same price of the big size.
Ramesh Chopra
[protected]@YAHOO.CO.IN
CELL : [protected] Was this information helpful? | 
I am constrained to point out that on 16th Aug 2014 we have purchased kids garments for Rs.2000/- approx from Vishal Mega Mart Ferozepur Road Ludhiana in the late hours at about 9.00 pm. When we saw at these at our home we found that the size of some clothes were not proper as we requires.Next day We went there and requested them to exchange the some trousers and give us of big size for the same amount and the same type trouser say size 24" instead of 22"of the same prize. We are very old customer and am Manager of State Bank of India. We have purchased more than RS.8000/- and other item a few days ago. But They refused to do so then we contacted Mr.Yoges, Head supervisors but he is so non co-operative person that I can't explain. He has evasive attitude and is making fool the valuable customers. Such type of employee who has lack of knowledge and does watch the interest of his institute should be expelled from such type important & decision taking job. These persons have little job knowledge and harasses their customers He told us that their system does not accept the Discounted items whereas he was accepting the returned items of some customers and was refusing the other.We therefore request to instruct him to exchange our clothes with some other trousers of same type and same price of the big size.
Ramesh Chopra
[protected]@YAHOO.CO.IN
CELL : [protected]