Vishal Mega Mart — unacceptable experience at vishal mega mart - strict action required

Address: Govindpuram Ghaziabad

I am writing to express my extreme disappointment and frustration with the service I received at your store, VishalMega Mart, on [date]. The experience was appalling due to the untrained employees, particularly Mr. Amit and Mr. Kamal Sharma, who claimed to be the managers but failed to provide any resolution.

The issues I faced were:

- Untrained employees causing problems and blaming the customer
- Mr. Amit and Mr. Kamal Sharma pretending to be managers without providing any resolution
- The billing counter staff being unable to generate bills, displaying a complete lack of training

I was shocked and disappointed by the level of incompetence and unprofessionalism displayed by your staff. As a customer, I expect a basic level of service, which was not met. I request strict action against:

- Mr. Amit and Mr. Kamal Sharma for their unprofessional behavior and misrepresentation as managers
- The billing counter staff for their inability to perform their basic duties

I expect a prompt response regarding the actions you will take to:

1. Address the behavior of Mr. Amit and Mr. Kamal Sharma
2. Provide adequate training to all employees, including the billing counter staff
3. Ensure that customers receive respectful and helpful service

If I do not receive a satisfactory response, I will be forced to take my business elsewhere and share my negative experience with friends, family, and online platforms