I am Dr.RamaKrishna, attend to Dilshuknagar, Hyderabad branch on 7th August for glasses. It's about 7p.m., one lady optometrist checked my vision in hurry and said senior will confirm, which never happened. I was in the selection of frame thinking they recheck again. They finished billing and sent me. I realized the mistake they did, never rechecked site, confirmed the same which is there in your vision express records. I called next day morning and findout, 3.25 right and 2.5 left side, 0.5 cylindrical both. To my surprise it is 0.5 more in both eyes, confirmed by same branch optometrist 5 months before. I visited the branch in the evening, branch in charge Mr. Hussain was very reluctant in answering my queries and want to put whichever correction number I want. He is not concerned about the values given by two optometrist of same branch, reluctant to repeat vision check again. Me asking repeatedly he did it. But confirmed the same value given by his colleague. I am not happy about the my vision check at all. I had a strong doubt which is correct vision.
Before giving my spectacles I want my vision to be checked by one your sincere optometrist. Not revealing all these to him.
You can confirm my complaint by cross checking in cc footage.
Expecting early reply, as they make it ready by Thursday.
... Dr. RamaKrishna Was this information helpful? | 
Post your Comment