| Address: Vista Technologies, 399, PFT, Allahabad-212208 |
| Website: www.fitsense.org |
I went on the Microsoft Edge Browser just now and found out that there are many suckers like me who saw the ad while browsing the news feed on msn.com. The ad by Vista Technologies showed this fitstar smartwatch and said it was better than anything available on amazon.
I got fooled and placed order on Auguat 25 2022 and paid thru Google Pay UPI to Razorpay which was their payment gateway. The Debit went thru my bank from Google Pay UPI. The Shipment was thru ShipRocket / Delhivery. Both Vista and ShipRocket kept sending me messagese everyday from August 25 to Sept 01 2022, saying my order is processed, packed, picked, moved reached x, y, z locations etc. Finally, the package was delivered on Aept 1, when I received the delivery token from ShipRocket and entered it in the delivery person's phone.
Everything looked straightforward and legal, till I opened the package and found worthless plastic box containing some grains. The package had an address and a cell phone number[protected]. When I called the number, I got a msg that this is an internal group number valid only for outgoing calls and cannot receive any calls. There was a +[protected]. When I dialled this number, it was an international call in San Francisco, where it kept ringing.
After this, realizing that i have been defrauded, I registered complaints with Google Pay, my Bank, RazorPay gateway, ShipRocket etc in addition to the merchant Fitstar itself. Everyone politely washed their hands off, saying I contacted them willingly and so they have NO LIABILITY. They said the only relief is if I make an FIR with Police, Crime Branch etc. I am an ordinary citizen an I do not want to go thru any more hassles. So if you are able to act on this fraud company as a Govt Authority, liquidate the company and bring the fraudsters to book and refund my hard-earned money, I will be grateful.
I have all details of Google Pay UPI txn, Ship Rocket delivery details, Bank debit txn, etc in case you want them. But the Order Details with FitStar are as follows:
Order ID 9846
Courier Tracking ID - [protected]
Order Amount Rs 1999
Bank UPI UTR[protected]
Phone Pe Txn ID T2208241116412718091650
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