Vlebazaar — Shipping delay of ordered item and nondelivery of item

I had ordered an a refurbished phone from Vlebazzaar site on Feb 13, order id[protected] and till now not received anything.Whenever I call customer care they tell that they will ship within 2 days or 4-6 days.This is worst experience I have faced shopping through an e-commerce site.I don't know how they manage to sustain cheating customers like this.Why is the government not banning and take actions against them instead of banning AliExpress and Alibaba which are legitimate.