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Vodafone India Complaints & Reviews

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Updated: Sep 1, 2024
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Vodafone India reviews & complaints page 10

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Address: Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Tower, Plot No. 18, Sector no. 11, Gandh

I am trying to port my number to another cellular network service provider. When I am trying to generate porting code I get the below message.
"UPC cannot be generated as there are subsisting contractual obligations with your service provider"
When I try to connect to their customer care they only tell few options which are recorded press 1, press 2, etc but they do not connect to the customer care executive. I want to port...
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k2011
from Mumbai, Maharashtra
Jan 28, 2023
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Gst bill not given even after request

Address: mira bhayandar opp shivar garden

Today on the (28 th Jan 2023 ) i purchased a MFI Doongle from Vodafone store at mira bhayandar store opp shivar garden and i paid 2000 rs as gpay and i had requested for a GST bill for this which the same but the store people said no for it, which means i have a product but without a bill and warranty this is harrassing a customer and cheating i wnt my GST BILL with a warranty letter...
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kavitha suragani`
from Hyderabad, Telangana
Jan 23, 2023
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Payment of Amount for SIM Card

Dear Team,

This is Kavitha, we have contacted the vodafone Agent for a SIM card for loan purposes, for getting the last 3 months bills in the month of oct 2022, we paid Rs. 770 for the concerned coordinator on 15th Oct 2022, in order to provide the last 3 months bills.

SIN Number:[protected].

They took money from us and did not give any kind of bills nor they did not answer my calls, after taking...
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I'm receiving some money deducted from your account messages from VZ-ViCMS for accessing (Telesync Games, Playzone, Handset Inbuilt Games) And I've been Getting these Messages from September 18 & my money is been deducted Which I didn't know till yesterday.
So I request VI team to please stop these scams. I don't know how this happened with me but please Help me in this I'm sure many people are facing these same problems......
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TejasBishnoi
from Fatehabad, Haryana
Jan 21, 2023
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Unwanted and uninformed charges on my account.

Recently got a message saying that I have been charged with ₹25 for handset inbuilt games. But I haven't volunteered and nor did I agree that they would charge me for this. While trying to contact there customer support in any form of way the mostly transfer answered by automated robots. It is very frustrating and if this continues I will port my SIM to another carrier. They have the best possible customer care. They make their customer...
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A
ASHVIN kakadiya
Jan 21, 2023
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Portability

Not able.to sand port massage..even after changing handset...
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Arjun Lamba
Jan 21, 2023
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Sim sold by telling wrong info

A salesman from Vodafone named Rahul (idcard) available with me, has sold me Vodafone connection by telling weong details about the plan. He is now not responding and I'm struck. Please help....
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the Responsible
from Kochi, Kerala
Jan 21, 2023
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Unauthorised deduction of money from prepaid account against uncalled for services

1) On[protected] I received an SMS message "Hello! Thank you for choosing to access SONGS, You have been charged Rs.20"
2) Yesterday[protected], I received another SMS message "Hello! Thank you for choosing to access FUN PORTAL, You have been charged Rs.22"
I have never asked VI to give me access to any of the above services/portals, nor I have accessed them at any point of time. This is nothing but fraud and looting. The...
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Sck86
from Jaipur, Rajasthan
Jan 19, 2023
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UPC code not received

Address: 86 Partap nagar near Balaji Vihar Govindpura jhotwara Jaipur 302012

I am not getting UPC code from this [protected]
Received this massage when generating UPC code

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
Regard’s
Suresh kumawat...
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Hello,

I stay abroad and there fore I have kept my Vodafone India number activated on International Roaming. My VI number is [protected] and I have been unfairly charged over INR 7000 for apparently using this number for incoming/outgoing calls and internet data while on international roaming.

I have contacted customer service and the appellate several times but they keep insisting the bill is correct and I...
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This complaint is tp resolve the issue on my friends Phone who is presently i Netherlands. The Phone number is[protected].

International roaming was enable while leaving India. The service was available for some days in Netherlands. After that the SIM is not detected in Netherlands network. Tried recharging with nd recharging with Rs.295/- International roaming. Still the SIM is not detected in Netherlands and the services...
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We have placed dryfruit online order on dt.09/01/2023 and made the payment but it is not delivered to us yet. Transaction number is [protected] for your reference....
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R
Rajat Saroj
Jan 15, 2023
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Port to airtel

I want to port to airtel from vodafone but i keep getting this massage "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance." i went to Vodafone service center but they didn't provide enough help...
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Akiba
from Mumbai, Maharashtra
Jan 14, 2023
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Unfair Billing Practices by VI for International Roaming

Hi,

My VI number is [protected] and I have been unfairly charged over INR 7000 for apparently using this number for incoming/outgoing calls while on international roaming.

I have contacted customer service and the appellate several times but they keep insisting the bill is correct and I have been rightly charged. I have not taken or made a single call on international roaming in Nov-Dec & to date but I am still...
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sp9089
Jan 14, 2023
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Deactivation of number

Hi - I had cleared all dues at vodafone store when I ported from Vodafone postpaid to prepaid - However, a few months later my number was deactivated (without any notification by mail or emails). I have since been trying to get it back and all I am told by vodafone stores is that they are not able to see or find it in system - some even told me to check with Airtel. I was also told to keep checking back in few days - but it has been about...
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Giri13
from Bengaluru, Karnataka
Jan 13, 2023
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Resolved

Deactivate handset inbuilt game

I had not requested any gaming service, but today I received message like "Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25 ".
It was happened 3 times from last 4 months, without request activated the games and deducted the amount.
Please deactivate my gaming portal itself, hope it will resolve earliest....
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sandyu88
from Shimla, Himachal Pradesh
Jan 12, 2023
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CPC code not received

Address: V.po Mundaghat Teh and district Shimla

My name is Sandeep Sood My mobile no is [protected] it is Vodafone no. I couldn't receive the CPC code it shows like this

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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Sahil522
Jan 11, 2023
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Upc Cannot Be Generated As There Are Subsisting Contractual Obligations

Address: 223/4C Sector A Shantipuram, Prayagraj, Uttar Pradesh

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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Nitindeo
from Chandrapur, Maharashtra
Jan 10, 2023
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Hello! Thank you for choosing to access Games and Videos, You have been charged Rs. 7

Hello!
Thank you for choosing to access Games and Videos,
You have been charged Rs. 7...
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Address: mumbai

Upc Cannot Be Generated As There Are Subsisting Contractual Obligations Vi kindly help to generate upc
mobile number [protected]...
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