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Vodafone India Complaints & Reviews

1.8
Updated: Sep 1, 2024
Complaints 27116
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9562
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Vodafone India reviews & complaints page 17

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I
imdeep8
from Kolkata, West Bengal
Sep 8, 2022
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Vodafone postpaid bill after port out

I had ported out of Vodafone postpaid on 13th August by paying all dues and having no outstanding amounts against my account.
2 weeks later the vodafone officials called and asked me to pay an hefty amount which was double the monthly amount that I used to pay while using vodafone postpaid. In the bill, I came across various undisclosed heads that had caused such an hefty bill amount. Such heads were classified as "Value added services"...
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S
Sbhushansingh
from Rajgangpur, Odisha
Sep 7, 2022
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Deduction of amount without any consent

Hello!
Just now received a msg from Vodafone that Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 74.45 but I have not given any consent to activate any game. Please advice to immediately deactivate this Handset Inbuilt games and refund the amount deducted.

Regards,
Shashi Bhushan Singh
Mobile no. [protected]...
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Am a vodafone prepaid customer and on 30th August 2022 at 11:40 am IST I got a message from 54300 stating that my caller tune is activated and charged 66.00 rupees. This was activated without my knowledge and I haven't requested for any caller tune activation. Customer care said "You confirmed the caller tune by pressing 0 or 1. We don't have logs, you need to visit near store". My number is[protected] The similar issues happened with my...
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G
Govindr7154
Sep 7, 2022
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Sim card registration failed

Dear Sir,

I am Customer of Vodafone since last 3 years, but today i have no network in my mobile and the following message displayed
"SIM CARD REGISTRATION FAILED"
[protected]

So I humble request to u please solve my problem as soon as possible.

Regards,
Govind...
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D
Deepak00047
Sep 7, 2022
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Porting code Generate Issue

Hello Sir

My Self Deepak Kumar this is my vi number [protected].I want to Generate porting code but i have facing some error please help mei to generate porting code. I am not getting UPC on messaging PORT to 1900.
I m getting message as "UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."br...
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S
Shaalu__
Sep 6, 2022
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Vz-vicms money deduction

Address: India

I have received the following message and deducted Rs 25 from my account.

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. xxx

I haven't requested for any service. Also please have the look on screenshots provided....
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J
jdparekh
from Rajkot, Gujarat
Sep 6, 2022
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Getting annoying emails due to their incorrect data

I own an address [protected]@gmail.com for a long time. Recently, I have started receiving Vi postpaid connection payment due notification for the mobile number [protected], which is not mine. I have already sent emails multiple times to update their records and update the correct email address of that person who is having the mobile number. Did telephonic communication also on the same number and alternate number mentioned in the received email...
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G
gufran patni
Sep 6, 2022
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Recharge related

I was recharged my mother mobile which is basic phone amount of 999/- i don't know that is internet pack. i request to customer care please convert my package to unlimited calling package after requesting so many times they are refusing to do that now i lost my amount and don't even got calling recharge also. Please help me to get my refund or at least convert the recharge to unlimited calling plan....
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P
Praveen Kumar 9123276
from Bokaro Steel City, Jharkhand
Sep 6, 2022
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Charging amount without my consent

Address: Vodafone, Jharkhand, India

Dear Sir,

I am vodafone user ([protected])since last 7 years and i had recharged my number
for 01 year.
Now i am getting message on my mobile that "Your request for English Seekho - 7 Days activation could not be processed due to insufficient balance".

Such unwanted VAS has exhausted my balance amount without my consent. I want that my amount must be refunded into my vodafone account and such...
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S
Shahrukh 9898
Sep 6, 2022
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Wrong number recharge reversal

Hi sir,

By mistake wrong number recharge
Wrong number [protected]
Right number [protected]
Other detail please check attachment

Thanks....
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D
Dtk2905
from Ahmedabad, Gujarat
Sep 6, 2022
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Unnecessary charges

I am getting charged for inbuilt handset games from Vodafone automatically even without activating it.
I am getting SMS as
You have been charged for inbuilt handset games ₹25....
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A
Anujd120704
Sep 6, 2022
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Unnecessary charges

I am getting charged for inbuilt handset games by vi automatically even I have not activated it.
I gat an SMS that you have been charged ₹25 for the same....
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A
aswathi13
from Chennai, Tamil Nadu
Sep 5, 2022
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Faulty sim

In mid of June 2022, I have changed my Vodafone service from postpaid to per paid. After that, since I came to Ireland (3 months), sim is not working . I have contacted customer care and later escalated to their technical team

1. Enable International Roaming: Goto Sim tool kit/Sim services/Vodafone Services/Tools - Roaming - International roaming
2. Select Network operator manually: Goto Settings - More - Mobile/Cellular...
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N
Napasa1982
from Jaipur, Rajasthan
Sep 5, 2022
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Voice Quality

Address: G1 257-258,IT Park EPIP, Sitapura, Ricco Industrial Area, Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022

I made a complint multiple times but still not resolved.
Status --Closed
Service Requests and Complaints - RAJ-V[protected]
Date of Request/Complaint[protected]T12:44:39

Service Requests and Complaints - RAJ-V[protected]
Date of Request/Complaint[protected]T13:32:27

Service Requests and Complaints - RAJ-V[protected]
Date of Request/Complaint[protected]T13:26:24br...
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A
Anju9609
from Kolaghat, West Bengal
Sep 4, 2022
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Fraud

Address: Internet
Website: Consumercomplaint.in

They just called me with out solving my problem they cut my whole bank balance...
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S
Sutarsachin
from Mumbai, Maharashtra
Sep 4, 2022
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Unable to port my number

Since I do have proper network in my area, I wanted to port my VI number to BSNL network but I am getting below message.
"UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."
Please look into this....
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P
Praveennishi
from Coimbatore, Tamil Nadu
Sep 4, 2022
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Regarding telsync games

As i never opted for any games.but you deducted amount 10 rs from my account. What's the reason.kindly check and update the correct balance of my account with deduction amount...
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A
Alankrit098
from New Delhi, Delhi
Sep 3, 2022
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Vodafone mini store

Address: Navyug market Ghaziabad

I've called the vodafone mini store which is located in navyug market Ghaziabad but they didn't respond me knowingly and I've called them approx 25 times but they didn't respond one time they recieved my call but within a second they disconnect the call knowingly this is very rude behaviour from the vodafone mini store Iam very disappointed...
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S
Sahil9399
from Ahmedabad, Gujarat
Sep 2, 2022
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Network issue in office premises

Address: 7th,12th & 13th Floor, B Square 1, Ambli - Bopal Rd, Bopal, Ahmedabad, Gujarat 380054.

Dear customer support team,

Past few months we have seen major drop in the network with no phone working in our office. Also many other in the premises facing the same issue.

We are located at 7th, 12th & 13th Floor, B Square 1, Ambli - Bopal Rd, Bopal, Ahmedabad, Gujarat 380054.

Request you to install network booster in our office as soon as possible.

Regards,
Sahil Shah...
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M
Maulinmt
from Ahmedabad, Gujarat
Sep 2, 2022
Dec 1, 2022
This thread was updated on Dec 1, 2022
Resolved
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Resolved

Network issue in office premises

Address: 7th,12th & 13th Floor, B Square 1, Ambli - Bopal Rd, Bopal, Ahmedabad, Gujarat 380054.

Dear customer support team,

Past few months we have seen major drop in the network with no phone working in out office. Also many other in the premises facing the same issue.

We are located at 7th, 12th & 13th Floor, B Square 1, Ambli - Bopal Rd, Bopal, Ahmedabad, Gujarat 380054.

Request you to install network booster in our office as soon as possible.

Regards,
Maulin Thakerbr...
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