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Vodafone India Complaints & Reviews

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Updated: Sep 1, 2024
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Vodafone India reviews & complaints page 20

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A
Ashishbharti
Aug 8, 2022
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I'm complaining about high ping in BGMI game

I'm getting high ping in BGMI game, other operator like jio, Airtel provide good ping but this Vodafone provide very high ping, such a disgusting company...
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S
Shalini_5
Aug 8, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
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Unnecessary charge/change in plan

This is to inform that last month vodafone changes my postpaid plan without my permission/intimation which resulted in higher bill. I reached out to customer care and they insisted that the change was made from my side however this is not the case. After a long conversation customer care executive agree to wave off only 235 instead of extra plan charges. Further customer care executive also said that Redex plan need to be continued for 6...
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S
skbind
from Bengaluru, Karnataka
Aug 8, 2022
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Recharge to wrong number- 9721515742

Hi,
I did recharge to wrong mobile number. I would need help in reverse the transaction. Kindly do needfull

Wrong Mobile no : [protected]
Transaction: OCMRWM[protected]
Amount- 459...
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B
Balakrishna971
from Hyderabad, Telangana
Aug 8, 2022
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Frustrated with the response from Vodafone related to refund cheque

Address: 1-19-69/5/1, Plot No: 5, Gayathri Arcade, AS Rao Nagar, Kapra, Hyderabad-62

Hi,

I did a number portability to Airtel from Vodafone on date April2021. There is some amount pending from Vodafone as a final settlement. It's been more than an year and multiple complaints and follow-ups with the Vodafone to issue the refund cheque and I have still not received my refund amount. VI team says we have refunded the cheque and Store says we have not received it, This kind of drama is going on from several months....
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M
Manju7396
Aug 6, 2022
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Deactivate my number 8970291191

I won't use this number as [protected] because I get bad experience. So please disconnect and close the my number...
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CRBSNLcenter
from Lucknow, Uttar Pradesh
Aug 4, 2022
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Unable to use GPRS/Speed problem

Address: Jail Road Makkapurwa Pin Code

Dear Sir/Ma'am,

Inform you that i am facing data related problem and poor network in my area.
Please check and do the needful as soon as possible, if not then reply for
Multiple time complaint has been Register but issue not resolve
Very poor network

Village/Area Jail Road Makkapurwa District bahraich Pin Code 271801 Uttar Pradesh Circle...
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L
luckydesh
Aug 3, 2022
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Requested for deactivation of my postpaid sim card

Dear customer care,

Im a subscriber of vodafone chennai. i have left chennai and came to chhattisghar. I want to disconnect my number.Please advise the procedures theat needs to be taken to disconnect the existing number.I will not be able to travel to chennai to get this procedure completed.Please advise the best possible way to get this done from my place in rajnandgaon chhattisghar .Looking forward for your call/Help.br...
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S
Sing99
Aug 2, 2022
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Unauthorized Charge

Vodafone Idea (VI) is deducting money unnecessarily without customer consent. It happened many times, recently they charged Rs.5 for some access to 'Contakt Gaming'. It has been a frequent issue and the customer care hardly accepts its their fault, they only say that I must've clicked on something even though i am pretty sure none of that has happened.

I requested a refund but no response, please escalate this issue asap since...
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Y
Yeldho Varghese
Aug 2, 2022
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Cutting balance in name of games

TODAY I RECIVED MESSAGES
Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25.
RS 10
ETC MULTIPLE TIMES AND BLANCE GONE!
THAT TO FOR SOMTING I DONT REQUSTED.
VERY BAD SERVICE.
NOBODAY TAKING CALL IN THEIR COUSTMER CARE...
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Y
Yeldho Varghese
Aug 2, 2022
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Cutting balance in name of games

Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25.

multiple times balance deducted...
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R
Ramlah Merchant
Aug 2, 2022
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Harassment for Bill Payment

Vodafone has been harrassing me for a bill paymnet of Rs 542.35. I paid this exact amount on May 10 and I have evidence. Yet they claim this amount is from 3 -4 years ago however they have no evidence of what time period this bill is for. I have paid all my bills on time as can be seen from my history and yet they have been harrassing me with calls and messages to pay this amount but have no bill to show me or any evidence of what this money...
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Bhargav J Shah
from Ahmedabad, Gujarat
Aug 2, 2022
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H R Enterprise - Vodafone Ministore - Dudheshwar

Respected Sir / Mam,

My name is Bhargav Shah. Earlier I was using an Airtel Postpaid number with a family plan with a child number. Last month I got a call from an executive of "H R Enterprise" which is a mini store located at No 11, Ground Floor, Sumel 6, Jupiter Mill Compound, Block G Dudheshwar Ahmedabad, Gujarat - 380004 India. They offered me Rs.700/- fix billing for lifetime with a family plan for my both numbers. And...
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R
ReenaSharma87
from Ghaziabad, Uttar Pradesh
Aug 2, 2022
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Fake charges of VAS - Downloads

Address: Gandhinagar

Hi, Same case with me, VI has added VAS for Downloads of 150INR for no reason. I have a plan of 399Rs. I have not subscribed to any service like this. Why would I pay for downloads. I am already paying for Internet where download is free. I want correct bill for the month of June ( Paid) & July or else I won't pay. While I called Customer service. Agent Ankit mentioned he is aware of this issue but systems are down....
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A
Aditya Chik Baraik
Aug 1, 2022
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VI SIM Verification Call Dropping Problem

Phone/Mobile Number:
[protected]

I got a new Vi sim card today I was told that the sim will be activated within 2 hours and then I have to dial 59059 for tele verification. I have been trying for more than 9 hours but upon dialing 59059, the call keeps dropping. I am not able to complete verification. There are network bars showing on my phone for the sim, but I am not being able to get through to 59059 for tele verification...
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A
Aditya Chik Baraik
Aug 1, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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VI - SIM Verification Call Dropping Problem

I got a new Vi sim card yesterday. I was told that the sim will be activated within 2 hours and then I have to dial 59059 for tele verification. I have been trying for more than 9 hours but upon dialing 59059, the call keeps dropping. I am not able to complete verification. There are network bars showing on my phone for the sim, but I am not being able to get through to 59059 for tele verification...
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S
sangh25
from Thane, Maharashtra
Jul 31, 2022
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Wrong Number Recharge

Hello Sir,

I have accidentally recharged a wrong number ([protected]) instead of ([protected]) on 31 July 2022 from Vi recharge service online.

I am looking forward to receive help regarding reversal of the same.

Reference no: ONR[protected]

I have attached the screenshot of recharge details and provided the reference number.

https://mail.google.com/mail/u/0?ui=2&ik=e62dcc272a&attid=0.1&permmsgid=msg-a:r[...
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M
Md.Farhan Noorani
Jul 31, 2022
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Deducting balance vas

This thread was updated on Jul 30, 2022
I haven't activated any games portal in my phone.. I had recharged my number few days back and it had more than rs. 100 as balance and now the balance is rs.5.25. Your customer care is the worst service i have come across.. Im never able to contact your executive for any of my complaints.. If this goes on, i'll need to port my sim.. Deactivate the games portal as soon as possible....
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K
KrishmaB
Jul 31, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
Resolved
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Resolved

Unauthorised deduction from my balance

Today I received message that

Hello!
Thank you for choosing to access Handset Inbuilt Games,
You have been charged Rs. 25
Your balance is Rs. 14.37

But I haven't accessed or requested any such service...
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2 Comments
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R
Rama Krishnacmr
Jul 30, 2022
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Not able to send messages

Getting error as 29...
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A
Ayaan Iftekhar
from Kolkata, West Bengal
Jul 29, 2022
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Misleading to buy new connection.

Address: 57, Park St, opposite Music World, Park Street area, Kolkata, West Bengal 700016

My late father had a VI connection of which sim was lost and blocked after. I went to the VI store to get it activated they said I have to give a letter requesting to transfer of ownership of the number and his Death Certificate, ID, etc, after arranging after more than a month I went to the VI store at Park Street and their they said I had to upgrade the plan from 399 to 699 family plan in order to get the number activated, having no options...
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