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Volkswagen India Complaints & Reviews

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Updated: Nov 13, 2024
Complaints 2191
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Volkswagen India reviews & complaints page 46

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A
Agilio Pereira
from Panaji, Goa
Dec 1, 2017
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disgusted with the goa office

Address: 403004

I have purchased the volkswagen highline petrol costing 8.70 lakhs on road by your goa dealer. The manager had promised a 25000/- discount on 2017 model and 15000 discount on 2018 model. Now that the car has arrived they have reduced the discount to 10000/- after i have paid the full amount. Also i opted out of their 35000/- insurance policy as have a quote of 18000/- from another insurer. The manager threatened that he will remove the 10000/-...
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ganeshankv
from Mumbai, Maharashtra
Dec 1, 2017
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refund of booking amount towards purchase of vento 1.2 tsi

Address: Thane, Maharashtra, 400607

I have made rs. 3 lakhs down payment to novaa motors, volkswagen dealer in thane during oct 2017. However, the dealership was closed during end of oct 2017 due to some unknown reasons. I am unable to get my money back.
Email sent to novaa motors as well as volkswagen is not answered yet. Please advise the way forward for the refund amount or else how can i get new vento through other dealer by making the balance payment...
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Tejac1
from Bhattiprolu, Andhra Pradesh
Dec 1, 2017
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passat 2012 model

Address: Hyderabad, Andhra Pradesh, 500032

My car is met with an accident on august 12th. And damaged parts of my car are right head lamp, right fender, bumper, right fog lamp and right alloy wheel. They took four months for repair and till date they didn’t deliver my car and every day they are telling me same thing tomorrow. Yesterday i went to the service center and they raised a new complaint that gearbox is not working properly reverse gear is not working and that part costs...
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Swwaatti
Nov 30, 2017
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car papers not received

Address: 487001

I purchased polo tdi highline bearing chasis number mexe1606gt089022 on 14th june2016 which was delivered to me at home (240kms from showroom) alongwith copy of insurance. Dealer assured me to send all the papers of car by post which i have not received till date and whenever i visit the showroom they tell me that dealership is changed and we dont have records. Car is still unregistered. Help me out. The car showroom is shirani automotive...
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Rajeev Gawhale
from Mumbai, Maharashtra
Nov 29, 2017
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regarding battery complaint of a new vento car

Address: Pune, Maharashtra, 411028

I have purchased volkswagen vento tid in january 2016, i left my car for bodyshop worl 5 days back, now today service advisor called me saying your battery is dead suddenly and you need to purchase new battery for 7500rs else you can not take your vehicle home. When i called vw customer care, they said they only give 1 year warranty for battery, when i called service centre, they told me it happens all the time, its not our fault and do whatever...
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A
ashkar ashraf
Nov 29, 2017
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silencer corrosion

Address: Kannur, Kerala, 670009

I have been using volkswagen polo since last 4 years (From 2013) and i haven’t ran my car much (Total 40, 000 kms).

Recently there have been fault symbol
Showing in dashboard, i went to authorised service dealer in kannur phoenix vw showroom they said there is leak in silencer which can be cleared only by replacing it which will cost ₹35, 000 “are you serious!!”.

This like slow poisoning. Reason...
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manish tomer
from Delhi, Delhi
Nov 28, 2017
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polo touch display of stereo

Address: 201003

I have volkswagen polo all-star on 8 dec 2016 including stereo on the same day from volkswagen showroom. The warranty of stereo is for 1 year and it's now even 10 months completed when my stereo touch display stopped working. Now i complaint to volkswagen executive who assured us that they will resolve our issue and touch will be replaced at no cost as our stereo is under warranty.
But today i went to volkswagen showroom in new aryanagar,...
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Shikhar1289
from Jalandhar, Punjab
Nov 28, 2017
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polo giving excessive pollution smoke just after 3 years

Address: Bathinda, Punjab, 151001

Bought in 2014 and now after 3 years only 75k run its giving excecive smoke type pollution really disappointed with volkswagon wont buy again if this problem does not go down

Kindly look into this as i would go to consumer court and will also give live examples of failure of volkswagon polo just after 75k run

Pl look into this

Phone no [protected]...
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Senthilkumar Govindasamy
from Bengaluru, Karnataka
Nov 28, 2017
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poor service - complaint detection

I am using vw polo-2015 model
Last week abs warning lamp was glow on dashboard. I took vehicle to nearest carriage (Volkswagen erode, 16, erode - perundurai rd, thindal, nanjanapuram, tamil nadu 638012) after the inspection they asked 1.15lac to replace the abs unit.

I am wondering the quality of vw!!., my vehicle is just 2 years old also crossed only 25k. Is this the quality really provided by vw?

I don't...
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S
sameermoghe
from Pune, Maharashtra
Nov 27, 2017
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worst 1st servicing experience

Address: Pune, Maharashtra, 411057

My vw polo gt tsi was due for 15000 km service which i did through bu bhandari pune.
This is the same dealer from whom i bought my car in dec 2016.
They dont bother to fill up the service book
I received sms that i should receive my car by 5pm today, 27 nov 2017.
The car didnt xame even by 5.45 and nodody bothered to call me.
However after enquiring and constant followup from my side i reced car by 7.30...
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Nipponindo
from Ahmedabad, Gujarat
Nov 25, 2017
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service of my vento car

Address: Mumbai City, Maharashtra, 400069
Website: Consumer complaints.in

When I drive my car first time after I got it serviced from Auto marks, Andheri East Mumbai, recently, it broke down after running only for 20 kms.
After several attempts, I could reach the Advisor of Automarks, then was told to get the car towed to their service centre.
I had to face a very rude behaviour of the advisor, when I asked the route cause.
Finally, was given to understand that the break down is due to failure...
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Ccd Clive
from Mumbai, Maharashtra
Nov 25, 2017
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i have a polo gt tsi

Address: 400064
Website: Volkswagen

Heya my car was giving a break noise so when i went to the service center they told me that the break pads have gone i can’t understand this when my car is driven only 15000 kms it not even a year i have taken it and so soon the break pads have gone.. Which they are not even giving it to me under warranty i do understand it’s a wear and tear part but still this car is new not even the first service is become and the break pads have gone...
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dsd1958
from Chennai, Tamil Nadu
Nov 25, 2017
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poor performance after 10500 service and non attendance of complaint

Address: Chennai, Tamil Nadu

Sundaram motors, volkswagen mount road, whites road chennai 600014 service for 105000 km done invoice amount rs21847 settled receipt no 101250/[protected] refused to undertake repair a engine complaint.
Repair order no so208733/invoice no vm s 223812 /date 7th nov 2017/service advisor m. Venkatesh/

After the service we come to know there is engine raising during idle run/ went to the service center for repair refused to...
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T
toalok
from Mumbai, Maharashtra
Nov 24, 2017
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noise problem with new vento

Address: 411021

I purchased the volkswagen vento tsi highline car[ vin: mexe17605ht132403] on 31th may 2017 from vidyut motor, pune. This car is giving problem from 1st week of purchase only and below are the details of this:-
• noise was coming while braking:- visited vidyut motor and after trail issue was admitted by technician there. They suggested to leave car there for 2 days as they wanted some expert from vw plant to visit the check the issue....
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Srinipolo
from Chennai, Tamil Nadu
Nov 24, 2017
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my vehicle is given for oil service not return back in time after service - reg

Address: Pondicherry, Puducherry, 605007

Dear reputed car manufacturer

My vehicle was given for oil service and small body shop work on 27.10.2017., after 15 days only this small scratch removal body shop work completed and given for oil service. On 10/11/2017, during before body shop work starting, they were called me and told me that there is a huge white smoke is coming while starting the car, while giving my car to service on 27.10.2017 there is no smoke observed...
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abdussakib
from Bengaluru, Karnataka
Nov 23, 2017
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euro-iv software updates issue.

Address: 712102

I have a volkswagen polo tdi, on 22.04.17 a software up-gradation done in terms of euro-iv in my car. After that up gradation various problems appeared in terms of car performance like black smoke, poor acceleration, engine vibration, engine knocking. We have visited 4 times to solve those problems at topsia volkswagen service center, and during our last visit we were informed that there might be an issue in fuel injector, so we have to submit...
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Deepak Madhusudan Chodankar
from Bengaluru, Karnataka
Nov 22, 2017
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defect in the newly purchased polo gt tsi sports car

Address: Mumbai City, Maharashtra, 400099

I have purchased polo gt tsi during diwali (18-nov-2017) and had a long drive to goa on 31st nov.'17. The car has reg.# mh02ep8261 and is purchased from automark dealer in andheri (W). The car started giving trouble on 5th nov. And immediately it was taken to vw showroom in panaji to get more details to trouble shoot the issue. The epc indicator is shown on the dashboard in between the ride and car stops to accelerate. On advice of the panaji...
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Brahmadeo Kumar
from Jamshedpur, Jharkhand
Nov 22, 2017
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jetta petrol car

Address: Mumbai City, Maharashtra

Bought 2014 model from budha automobile patna, 2016 nov esc abd & steering column defects developed after regular annual maintenance service at the said dealer, no problem before this service. Was rectified after almost 4month. Car handed back to me. Again after 15 days same problem recurred. Presently car is at patna dealership. How & why the same problem occurring? Do i have the right to know? Who will foot the bill? Is vw cheating indian...
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Dr.Anupam Kumar
from Delhi, Delhi
Nov 22, 2017
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starting problem of vento wb06n3575 within one year

Address: Kolkata, West Bengal
Website: Volkeswagaon

I have purchased the above vento on 4.11.2016 in kolkata. During registration gathered that it was manufactured in march 2016. My car was called back for system upgradation after which mileage came down from 16 to 10 and engine sound increased. On 23.10.2017 suddently the car developed starting problem and immediately informed to dealer. On 28.10.16 again same problem cropped up and after pushing from back side the car started. The car was...
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jeet14485
from Delhi, Delhi
Nov 22, 2017
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fake service and fake part replacement

Address: New Delhi, Delhi, 110034

Last month on 28 sept 2017 i gave my car for servicing and they asked us to change steering rack and shocker mounts etc we said them to replace them and charged rs 14905.68. Now again that sound started to come and they are saying to change those parts again

I mean to say that volkswagen india is cheating their customers as high as they can if someone speaks they will say its mechanical issue

Please dont buy...
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