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Vovinet Complaints & Reviews

vovinet.in
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Updated: Mar 9, 2022
Complaints 49
Resolved
9
Unresolved
40
So far, so good. Vovinet is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vovinet will keep up the work and continue to help more customers with their concerns even better 🤝
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Provided 50MBPs speed for 100MBP's speed Plan
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Vovinet reviews & complaints page 3

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B
beingright
from Phalodi, Rajasthan
Jan 4, 2015
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Regular Issues with Connection

Address: Mumbai City, Maharashtra

I have been a vovinet prepaid customer since the last 5 months. There has been not a single month which has passed by without any issues. The speed has been a regular problem along with non-availability of internet on minimum 3-4 days of every month. Every time I call customer service, they have their regular excuse that their cables have a problem and they are looking into it. If they give a time for fixing the issue, they never keep their...
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irhusain
from Mumbai, Maharashtra
Dec 23, 2014
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Failure of net services

Dear, I am sorrey to inform u that your net services has completely failed to provide regular net services to the customer of Brahma county The resons are best known to u. During this month i got net four or five days. Now i will have to take decision to continue it or not if such conditions prevails. thanks.
iqbal husain....
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N
Naweedchishty
from Mumbai, Maharashtra
Dec 21, 2014
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I was cheated

Address: Pune, Maharashtra

This is a fraudulent company.They claim big numbers in terms of data speed and download limits but none of this is true. Forget about speed, you have to be lucky to even get their internet up and running. The service is down for weeks and the customer care is not even sorry, forget about giving explanation and assurance. However, they are very professional in submitting your advance cheques and charging you for the service. They never delay...
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RajdattM
from Mumbai, Maharashtra
Sep 6, 2014
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Wrong Surname and Slow speed

Address: Thane, Maharashtra

Customer Name Rajdatta Bhargav Majrekar MemberShip No [protected] EmailID rajdatt.[protected]@thyssenkrupp.com I have paid online payment against my above membership no. I am very disturbed to notice that my surname above is spelt wrongly, which should be corrected as foolowing: Rajdatt Bhargav Manjrekar also my EmailID should be rajdatt.[protected]@thyssenkrupp.com Further I have a very serious complaint that last 2 months including...
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PushpiDatt
Jun 15, 2014
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Network always down and slow service

Address: Pune, Maharashtra

Hi, I had taken Vovinet around a month back and during this time the network has been down three times... every time more than 5 days..so i have been able to use the network only for a week. You call customer service and everytime they will say same things...it will be restore today... I would request everyone who is reading this post..please do not go for Vovinet and also tell your friends I had already paid for three months in adavnce..so...
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S
sapshekhar2010
May 16, 2014
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Pure Service in Pune

Address: Pune, Maharashtra

Hi Guys, Vovinet service is ridiculous in Pune. Recently i have taken the Vovinet connection in Pimple Saudagar, Roseland. It is down since 12-May-2014 till today. No one gives response. Support is very bad. Kindly dont take the connection in Pimple Saudagar. It is fraud To disconnect they ask me to write an email to them, I told them it is stupid to ask me to write an email when net is down. Regards, Shiva Shankar...
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Sajjiv Menon
from Mumbai, Maharashtra
May 7, 2014
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Poor service

Address: Mumbai City, Maharashtra

I too fell into the trap of Vovinet prepaid connection which promised a speed of 10 Mbps which is very erratic. Besides the sales person assured that the range would cover the entire flat which it hasn't. He had committed on providing boosters/range extenders in case I faced issues of coverage. I made numerous complaints in writing and on phone but there is no response. The concerned sales person doesn't take calls. Everyone be...
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C
cesare_in
from Mumbai, Maharashtra
Apr 7, 2014
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Internet Usage completely rigged, totally incorrect

Address: Mumbai City, Maharashtra

Guys - be careful. My usage with another provider prior to Vovinet was around 5-8 GB in a month, very transparent. Then came Vovinet providing a better plan. After I started using Vovinet my usage is 20 GB in 3 weeks!! When I complained that this was surely not the case as the router they have installed is showing just 3 GB usage. I think it's just one way of cheating the customer out of his skin. Totally incorrect bandwidth calculation....
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chandannarayan
from Mumbai, Maharashtra
Apr 6, 2014
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Net speed

Address: Pune, Maharashtra

Hi, I have a plan from Vovinet internet provider. The plan that I have opted promises 12 Mbps. The net speed has been down for the last 3 days. When I asked their customer support, they have been promising me that the problem will be resolved in the next 2 hours for the last 3 days, but there is no resolution till now. Mind you, mine is a prepaid connection. A complete loss for me for the 3 days of the month. I tried calling the head...
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