Vrl Logistics — Bus service and Customer service

Address: Pune, Maharashtra

We were travelling from Dharwad to pune on 17. 05. 15 bus was break down near Nippani Tol nakha at 1.00 am we tried to raise compaint with Customer service but staff working in VRL are very arogant and hopless staff are speaking with passanger very arogant and using bad words this is second time which happens i am requesting all people who are travelling with VRL Please don't travell i am ataching passanger list with signature for ur referance the staff we r trying to speak with Mr anilkumar staff of VRL co don't know how speak with passangers people travell eventhogh they increase fair on saturday and sunday. Aaged couple were travelling to pune for daughter operation they are studying Road side till morning 5am for another bus some passangers went additional fair what is the use of such service Please don't travell by VRL i am requesting to people