[Resolved]  VRL Logistics / VRL Group — Amount is deducted but tickets are not not booked by you

Transaction id with gateway :[protected]
VRL order no- VB-2909199

I have made the transaction with VRL using Razorpay gateway payment, the amount is deducted from me but tickets are not booked by you. I have contacted Razorpay, below is the reply from them, kindly check this issue and resolve refund of money very soon. details are attached with with this email

Thanks & Regards,
Raju - [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2022
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
May 14, 2022
Updated by Raju P M
do the needful
 
1 Comment

Comments

I booked ticket for 8th amount deducted but seat not confirmed. It's informed that I will recieve amount in 5-7 working days but I haven't recieved yet.

Regards
Laxman

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VRL Logistics / VRL Group
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    1257
    Pending
    0
    Resolved
    252
    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
    View all VRL Logistics / VRL Group contact information