VRL Logistics / VRL Group — bus service late

Address: Uttara Kannada, Karnataka, 581325

Bus no ka25/aa5178 ahmedabad to bangalore was stopped about 1.30hra after mumbai before khapoli ghat informing that there is problem in bus and another bus is coming. But after waiting for 1.30hrs bus was started saying that other bus is getting late.

So don't understand why was stopped without giving proper answer by driver.
If there is problem in bus why it was started then what is the safety. I couldn't understand what was the exact reason for stopping bus for 1.30 hrs

Really it is not a service to be given after giving the heavy amount.

Waiting for reply