VRL Logistics / VRL Group — Bus went early without informing and pick the bus after traveling 150 km from bangalore

Address: 560103

Website: www.vrlgroups.in

Hi,

I booked the ticket on april 28 2017, for traveling to my native place from bangalore. My pick up point is maratahalli, due to huge traffic regarding "basava jayanti" majestic area road totally blocked. For that reason our pick up vrl bus got late upto one hour. But our main bus already got dispatched from "anand rao circle" without informing me also. And i booked two tickets cost 2600 to my native place. They given total 4 pick up bus from bangalore. I did not get any seat for sitting also in those buses. I called to our main bus driver he told "bus is near to tumakur, will stop there you come and pick the bus". Is this service provided by the vrl? If there bus itself got late, then what we need to do?. By all this huge stress i went my native place got admitted into hospital suffering from acidity, vomiting.

I booked the sleeping seat, but vrl service provided me worst journey. If i miss that pick up bus also who will return the money to me. They only left and lost will be facing by only?. Please take serious action against this vrl private bus service providing. They are providing service like anything worst to the passengers. They not at all responding properly when we call them at difficulty time also.