VRL Logistics / VRL Group — cancellation of booked bus

Address: 506, NEW PG HOSTEL ,JNMC AND KLE HOSPITAL, 590010

This is really horrible experience with vrl, i have booked a seat for 4/6/19 at 5pm but that gets cancelled and they don't provide facilities for the same time, and instead gives sum other boarding time and even that bus is 1hr late. You people charge so much for a single ride and the way you treat your customer is very pathetic.
Will never choose this vrl hence forth.