VRL Logistics / VRL Group — Charge extra money on delivery pickup.

Address: Plot no. -2 khasra no.- 31/18, gemini park, nangli sakrawati, Delhi - 110043

Sir,
Complaint for LrNo(booking no.) : [protected].
While taking delivery from direct godown at delhi nangli sakrawati godown..they add extra charge called miscellaneous charge which is not mentioned in the original bill receipt at the time of booking. This is totally illegal...all charges should be mentioned in the booking receipt at the time of booking at initial station.
It is just the way of fooling the customer. Why these miscellaneous charges are not defined at the time of booking. At the time of booking they said there is no hidden charges.