VRL Logistics / VRL Group — charged double amount for transportation.

aashush

from Mumbai, Maharashtra

Aug 19, 2019

Address: Ahmednagar, Maharashtra

I am a regular customer of vrl services and currently i sent 10kg parcel from ahmednagar to greater noida.
And i did a topay.
The transportation charges were 560/- for 10 kg.
Means 56 rs per kg and which is almost double of the courier.
And as it is a today they didnt concerned me about rates.
And now telling that goods must be more than 50 kg. And its not in vrl policy and bla bla bla.
Then why should i use vrl services as they are literally fooling customer.

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Comments

Seema Kamra

from Bengaluru, Karnataka

Aug 19, 2019

I shifted from Pune to Manesar on 20 July, I have paid all the amount for delivery and insurance. I haven't yet received my 4 boxes.

Staff is so irresponsible and careless, they don't even pickup the calls. Until I paid them they were responding, but now as they got money, they have stopped picking up the calls.