[Resolved]  VRL Logistics / VRL Group — Charges for shifting of goods out of store room

Address: Dr Vishal G,, 8553921218, Jayanagar,Mudhol.

[protected]
I had booked parcel from Raichur to Mudhol for above receipt number.
I have been charged Rs 50 to shift goods from your vehicle to your store room.
And there is again charges to shift out goods from your store room to outside.
This happened at VRL logistics, Mudhol.
And they keep all goods in a jumbeled manner and ask us to take our goods, they don't bother to even move other goods which are kept above our goods.
All they do is sit in their chair and keep talking on mobile. Such a irresponsible customer service.
Let me know is this your standard charges? And your service is the way I mentioned above.
Thank you.
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Jul 1, 2022
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
May 28, 2022
Updated by Vishal Gulappagol
Please inform me about your standard service protocols.
 
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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