VRL Logistics / VRL Group — complaint about improper delivery of material

INDIA TEXTILES

from Coimbatore, Tamil Nadu

Sep 9, 2017

Address: 607106

Dear Sir / Madam,

I need to make a complaint based on the delivery of the product

I'm Running a Company at Panruti, Tamil Nadu. I ordered some materials from Mumbai. The Supplier Promised that they would send the material through VRL, From Mumbai to Panruti. The VRL officers by Mistake sent the materials to Cuddalore instead of Sending it to Panruti. The Customer service not responding me properly and they are saying that it would reach Panruti the next time every time I call, From Today it has been 15 days ( it's was been booked on[protected]. Due to their mistake my client cancelled the order. Please give me a solution for this and help me to get my product immediately at Panruti.( invoice address )

LRNO: [protected]

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Comments

Rajat srivastava1

from Atraulia, Uttar Pradesh

Sep 25, 2017

Very poor service machine was to be delivered in lucknow but not deliverd after 9 days too, and is still showing that machine is at delhi bilaspur transhipment from last 6 days and is not unloaded there yet, very poor service.