VRL Logistics / VRL Group — consignment address wrongly entered by vrl and I paid the amount to get it back to given address

Lr#[protected]
Ordered from nashik to gajuwaka, the person from vrl wrote it as visakhapatnam. Ur logistics team dropped the material at main city. I have paid additional 600/- for bringing back the material!
Why should i pay for your faults?
Respond immediately to avoid this message reach to public grievance addressing ministry of consumer affairs!
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VRL Logistics / VRL Group customer support has been notified about the posted complaint.
 
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Party booked parcel from ulhasnagar to Dharmavaram. But the VRL employee made booking to Anantapur. I need to change delivery address from Anantapur to Dharmavaram. I have been trying customer care number but unable to reach them.

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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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