VRL Logistics / VRL Group — consignment no [protected]

This consignment was sent from karaikudi to trivandrum door delivery. At ernakulam this product was kept in their office for many days. Finally we tracked them and on delivery the driver had a quarrel with watchman while carrying it. Somehow the driver delivered it in the clients house. On opening one side of the product was broken. I have proof of before booking and after delivery photos. I need immediate refund of ₹15000. I have already booked acase in consumer court.