VRL Logistics / VRL Group — Consignment not delivered which sented on 26/09/2022

I sented a courier from Delhi qutab road vrl branch to chalakudy in 26/09/2022. It is not delivered till today.
I raised many complaints and i never got an proper reply or solutions. It has been more than 3 week's and i need the product immediately. I will provide the lr number below. Please resolve the problem immediately

L R number : [protected]
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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