VRL Logistics / VRL Group — constant delay in dispatching consignment

Address: 109-a, naurayiya khera, panki-1, Kanpur, Uttar Pradesh, 208001

Hi, i have a consignment scheduled to receive lr no. [protected]. It was dispatched on 25/03/2019 and it hasn’t reached yet. It has been almost a week, now the question is that being one of the biggest brands in the league, u guys don’t have any credibility and responsibility towards your customers time or we are stupid enough to choose vrl logistics, pay double the freight charges than any regular logistics (Who are by the way delivering faster than you) and then too receiving zero results??? U should have an account on how much loss of time and money your customer has to bear b’coz of your unprofessionalism, also i quote that this is not the first time i am facing this issue.. But it definitely would be the last time.