VRL Logistics / VRL Group — courier which reached hyderabad on 24th april

Dear sir

We are very upset with the courier service which was done from surat to hyderabd... Vrl surat never mentioned that they wont deliver to home nor they mentioned that they need consignee pink copy...
Mr raju from hyderabad pattargati office charged us rs 560 also to give us the courier...

There so many courier company but none of them harass so much.. Phone of vrl branches are always busy or network pblm...

After the pan card verification still vrl office not gvg us the courier... If the pan card no and on the consignee slip pan card no is same.. Its the duty to give us the courier... But the service was extremely bad by vrl.. We are going to complain in the consumer court regarding this nuisance done by the branch of phattar gati