[Resolved]  VRL Logistics / VRL Group — Customer harassment - unethical behaviour

Website: www.vrlgroup.in/contact_us.aspx

This is with reference to the bilty number [protected] for my shipment from Erode to Jaipur.
After showing the ORIGINAL BILTY, the person in-charge at Jaipur Ram Niwas is refusing to release my material. We are a small startup based in Gujarat, and we get stitching done in Jaipur through a small artisan who doesn’t have a business stamp. We have been harassed by your jaipur branch. We have spent close to Rs 1000 already by going to the center twice.

THIS IS HIGHLY UNPROFESSIONAL, THIS IS UNETHICAL - who gives you the right to hold on to our material when we are showing the proof of delivery in original.

Their customer care contact numbers are also not reachable, have been trying it past 2 hours.