[Resolved]  VRL Logistics / VRL Group — Customer made hamali to pich material

Address: PLOT NO.15 ,1ST MAIN, UPKAR MEADOWS LAYOUT, KYALASANAHALLI V

Sir, i went to jigani parcel office on 25.12.2021, i was told to pay Rs.25 as hamali charges. after paying the amount, the manager told they will not put the material in my car. i have to pay extra un receipted tip to the labour sitting in the office. i asked why i have to pay extra charged i had already paid hamali charges, he replied it is for only unloading material from your vehicle.
with no option i loaded my material my car. (i have video recorded ).it was 7 packets 130kg total weight, ID no.[protected] . please dont loose your reputation. if it is fact that customer has to load the material, print the same in receipt.

praneeth kumar
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Feb 6, 2022
Complaint marked as Resolved 
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
 
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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